Bagaimana caranya menghapus akun FXTM?

Apa itu FXTM?

FXTM atau ForexTime adalah tempat perdagangan banyak aset finansial secara daring. Mereka mendukung forex, logam berharga, saham internasional, komoditas dan sebagainya.

Pengguna di Indonesia dapat melakukan deposit dan pencairan dana langsung lewat rekening bank.

Alternatif dari FXTM adalah HFM, InstaForex, XM, dan Exness.

Apakah akun FXTM bisa dihapus?

Akun FXTM dan data pribadi penggunanya dapat dihapus. Saat ini hanya bisa dilakukan dengan mengajukan permohonan ke customer service, belum bisa dilakukan secara mandiri.

Berdasarkan kutipan kebijakan privasinya berikut ini.

Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:

Request access to your Personal Information (commonly known as a “data subject access request”). This enables you to receive a copy of the Personal Information we hold about you so as to check that we are lawfully processing such.

Request correction of your Personal Information. This enables you to have any incomplete or inaccurate information completed and or amended accordingly.

Request erasure of your personal data. This enables you to ask us to delete or remove your personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with applicable law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Right to data portability allows you to obtain and reuse your personal data for your own purposes across different services. It allows you to move, copy or transfer personal data easily from us to another service provider in a safe and secure way.

If you wish to exercise any of the rights set out above, please send an email to dpo@forextime.com or dpo.ke@forextime.com.

You will not have to pay a fee to access your personal data or exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or exercise any of your other rights. This is a security measure to ensure that your personal data is not disclosed to any person other than you. We may contact you to ask for information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is complex or you made a number of requests. In this case, we will notify you and keep you updated.

Informasi akun FXTM dan syarat yang dibutuhkan

• Nama
• Gender
• Tanggal lahir
• Alamat
• Email
• Nomor handphone
• NIK
• KTP/SIM/Paspor
• NPWP
• Foto
• Saldo kosong atau nol
• Tidak ada transaksi aktif
• Tidak ada pelanggaran
• Alasan penutupan akun FXTM

Cara menghapus akun FXTM

1. Kontak tim perlindungan data FXTM lewat email dpo@forextime.com / dpo.ke@forextime.com atau bisa juga ke pusat bantuan mereka di support@fxtm.com, formulir dukungan, dan nomor call center FXTM Indonesia 007 8033 2181 83.
2. Sampaikan bahwa anda ingin membatalkan akun dan memusnahkan data-datanya.
3. Jelaskan alasan anda.
4. Lakukan verifikasi identitas.
5. Jika tidak ada kendala maka permintaan akan diterima dan proses penghapusan akun akan dimulai.
6. Anda akan mendapatkan notifikasi dalam 30 hari kerja apabila sudah berhasil dihapus.

Nama lain dari FXTM

• FXTM
• Forex Time
• fxtm.com
• forextime.com